Delightful and Confusing NM Rail Runner

Hey everybody! What did I miss? Let’s start back short and simple.

Took the Rail Runner Saturday up to Santa Fe Depot. Train was just about full with many half-delighted/half-confused tourists.

Me and the Surly headed up to Santa Fe

Folks, including my cheapskate side, were delighted to find that full-route tickets are now $2.50. Actually, I’d happily pay $10 a trip, but then there’s that cheapskate side. Out-of-towners were also enthralled with the views throughout, of course.

What dented that tourist delight was a lack of wayfinding signage at ABQ’s Downtown station and anywhere within the train cars. Unlike 100% minus Rail Runner public transit options, Rio Metro evidently feels it best to keep new riders guessing. As I was wearing my typical yellow safety vest as a cyclist, more than once folks came to me to ask:

  • Which of the two tracks downtown will the northbound train use?
  • How many stations left until Santa Fe?
  • How does a daily pass work?
  • Was that Zia Station or South Capitol?
  • And so on…

One problem was that the conductor rambled out answers to some of the above questions at a rate and level of incomprehensibility that resulted in not answering the questions. Even easier to fix than unintelligible “information” would be a simple point-to-point station map posted liberally on passenger cars everywhere, except NM Rail Runner.

Happy to help as a local this past Saturday, but this dorky cyclist in yellow safety vest isn’t on the train every day. Put up some signs (and talk slower), folks.

One thought on “Delightful and Confusing NM Rail Runner

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s